Shipping Policy

Elevating Your Shipping Experience

At Vonsi Marché Outlet, our belief in delivering more than just products is at the core of our values. We are dedicated to providing exceptional experiences, and this commitment extends to our shipping process, where we prioritize handling your orders with the highest level of care and efficiency.

Shipping Rates and Times

We understand that your anticipation is high, and we're dedicated to ensuring your items are ready for their journey as promptly as possible. Please notice that Delivery time includes processing time and shipping time. Average processing time is 1-3 business days (working days). Average international standard delivery is 8-15 working days. Working days are Monday-Friday. We offer free shipping in US.

Unveiling Transparency in Costs

Shipping costs are calculated with precision, taking into account the weight of your items and your chosen shipping method. This transparency guarantees you're fully informed about the charges before finalizing your purchase.

Empowering You with Tracking

The moment your order embarks on its journey, you'll receive an email containing comprehensive tracking information. This empowers you to trace every step, from our hands to your doorstep.

Navigating Unexpected Delays

While we strive to meet our delivery estimates, we recognize that unexpected situations can occur. We prioritize addressing delays caused by factors such as adverse weather conditions and intricacies with the shipping carrier. If you have any concerns, please don't hesitate to reach out to our responsive customer support team via email info@vonsioutlet.com

Elevating Accountability

We are committed to ensuring the precise and accurate delivery of your order. To prevent any potential problems, please carefully input your shipping address. Please note that we cannot accept responsibility for shipments delivered to addresses that have been inaccurately provided.

A Promise for Non-Delivery Situations

In the unlikely event that your package encounters non-delivery issues, be it due to incorrect addresses or other reasons, we will initiate contact promptly to arrange reshipment. Any associated shipping fees will be communicated transparently.

Crafting Your Ideal Experience

Our shipping policy isn't just about packages - it's about the remarkable journey we curate for you. If you have any questions, feedback, or even dreams of a unique shipping experience, don't hesitate to reach out to our dedicated customer support: info@vonsioutlet.com

Updates to this Policy

We may update this policy; changes will be posted on our website and effective immediately.

Thank you for shopping with Vonsi Marché Outlet.